Shipping policy
| Delivery & Click & Collect | |
|---|---|
| Click & Collect | Free |
| Standard UK orders over £60 - Royal Mail Tracked |
Free |
| Standard UK orders - Royal Mail Tracked | £2.99 |
Orders placed now will be processed and dispatched within 14 business days. Thank you for your understanding.
Local pickup Free - Blackpool
You can select local pickup at the checkout, If you wish to receive a text you’ll have an option to add your number at the order confirmation screen. Once your order is ready we will mark your order as ready to collect, you will then receive either a text or email with instructions. Our click and collect times are between 10am-4pm Monday-Friday excluding Bank Holidays. Please note that you may receive an automatic collection date when placing your order. This is an estimated date only, and our standard turnaround time of up to 10 working days still applies to all collection orders. Pickup Location: 1 Rosewood Avenue, Blackpool, FY4 5QG
Open map →
Standard UK orders over £60 Free - Tracked 48 (after turnaround time)
This offer is only valid for orders delivered to Mainland UK and for orders totalling £60 or more. Delivery is estimated by Royal Mail to be with you in 2-4 working days after our turnaround time but is often sooner.
Standard UK orders £2.99 - Tracked 48 (after turnaround time)
Our standard delivery option is for the UK mainland only and is estimated by Royal Mail to be with you in 2-4 working days after our turnaround but is often sooner.
Northern Ireland - Signed for
We do offer delivery to Northern Ireland — due to Royal Mails pricing, we do regrettably have to charge accordingly. However, we do understand how frustrating this is for residents of this location.
Lost Parcels
It is important to note the following, we do not take any responsibility for lost mail when our courier has provided us with sufficient evidence of delivery in the form of a signature or GPS Evidence this has been delivered to the correct address. We use a Royal Mail fully tracked service which is fully tracked throughout the network.
Please be aware that if you claim none delivery despite our courier recording your delivery as successful we will not automatically refund or replace the items. This includes the safe place option. The procedure of a claim can take a number of weeks to process due to the driver being interviewed and we will also need a legally binding document signed by yourself to confirm ‘Denial Of Receipt’ to proceed with the claim. Once Royal Mail have accepted the claim and reimbursed the costs we have lost we will then discuss the replacement of your order. We do not refund any orders or amendments to order in this case but we do offer a size increase to cover the time it has taken to process the claim.
Working days
Working days are Monday - Friday. Weekends and bank holidays are not included as working days.